I recently bought some bolts for my son’s scooter. USPS stated the package was delivered but it was not. I opened a claim with USPS and emailed Smokin Scooters for some info. Chad replied immediately and was super helpful. He offered to send some bolts but I had to decline the offer, since it was not the fault of Smokin Scooters. USPS found my package and delivered it, but I had to put up a review to say that Chad and the rest of Smokin Scooters is a stand up business, who cares about their customers. I will assuredly purchase more items from this business. Thanks again for offering to replace my bolts and for the prompt and excellent customer service experience!
